Warranty/Returns/Shipping Policy/Disclaimer

Warranty

Thank you for your interest in the products and services of Train Smart Inc. This Limited Warranty applies to physical goods, and only for physical goods, purchased from Train Smart Inc. (the "iTarget Pro Laser Training System/ iTarget Cube").

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.

During the Warranty Period, Train Smart Inc. will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct problems?

Train Smart Inc. will either repair the Product at no charge, using new or refurbished replacement parts.

How long does the coverage last?

The Warranty Period for Physical Goods purchased from Train Smart Inc. is 1 year from the date of purchase. A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 90 days from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by:

  • conditions, malfunctions or damage not resulting from defects in material or workmanship
  • Shipping costs to return the product to us

What do you have to do?

To obtain warranty service, you must first contact us at sales@itargetpro.com to determine the problem and the most appropriate solution for you.

The buyer must pay for the postage to return it to us for warranty repair.  Please contact us at sales@itargetpro.com and we will email you an RMA email that you must include with the return.

 

RETURNS

We accept returns for any reason for a full refund for up to 30 days from the date of purchase when the product has been purchased from our online store.   Purchases from gun shows or gun stores need to be returned to the store according to their return policy

Before returning it because of a problem, we prefer that you contact us to resolve the issue first.  We likely have a solution for any issues with the product.

The buyer must pay for the postage to return it to us.  Please contact us at sales@itargetpro.com and we will email you an RMA email that you must include with the return.

Your refund will be processed, and a credit will automatically be applied to the original method of payment, within a certain amount of days.

If you paid extra for UPS or Express shipping, that cost will not be refunded. The original shipping cost will be deducted from the refund.

SHIPPING POLICY

All orders will also require some time for processing, assembling and packaging before shipping.

This processing time can vary according to how busy we are.  Usually it is 1-2 days.  During peek season it can be 5 days.

All shipping times are estimates.  We do not ship on weekends.
We do not guarantee the delivery times or estimates of the shipping services.  If you pay extra for faster shipping and it does not arrive in time, you can contact the shipping company and we can provide any necessary information you require.  

Unless the purchaser specifically pays for a certain shipping service, the free shipping option will be shipped by whichever company we choose.

This could be USPS first class mail, USPS priority mail, Fed-Ex ground, Fed-Ex express, UPS ground.

It is the purchasers responsibility to provide a shipping address that is a safe and secure location.  We do not issue refunds for stolen packages.  If the shipping company says the package has been delivered, but you can not find it, contact the shipping company.  We will provide any information you need to describe the packaging. 

DISCLAIMER 

Our product is for use with a firearm.  By using our products, you assume all risks associated with using a firearm.

WHEN USING OUR PRODUCTS

1) Remove the magazine and all ammunition from your firearm.

2) Check the chamber of your firearm to confirm it’s empty.

3) Remove all ammunition from the practice area and place in a secured area.

4) Remove any other firearms from the practice area and place in a secured area.

5) Do not use while under the influence of Drugs or Alcohol.

6) Never point this laser at another person. Permanent eye damage may result.

7) The iTarget Training System is not for children under the age of 18.

Always follow the rules of gun safety.

1) Always treat the firearm as though it were loaded with live ammunition.

2) Never point the firearm at another human.

3) Keep your finger off of the trigger until you are ready to shoot.

4) Be aware of your surroundings. Know what your target is and what is behind it.

Limitations of liability

Train Smart inc. will not be liable for any damage occurring to any firearm while using the iTarget Training System. 

In no event shall Train Smart inc. be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of our products.

Train Smart inc. will not be liable to you (whether under the law of contract, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • [to the extent that the website is provided free-of-charge, for any direct loss;]
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Train Smart inc has been expressly advised of the potential loss.

 

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

[You accept that, as a limited liability entity, Train Smart inc has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Train Smart inc officers or employees in respect of any losses you suffer in connection with the website.] 

[Without prejudice to the foregoing paragraph,] you agree that the limitations of warranties and liability set out in this website disclaimer will protect Train Smart inc officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Train Smart inc

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

 

PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. 
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. 
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent? 
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. 
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent? 
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@itargetpro.com or mailing us at: 

iTARGET 6113 B Clark Center Ave   Sarasota, FL 34238

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: 
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. 
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THE iTARGET PRO APP

The iTarget Pro app requires the use of your camera to detect the laser used in our product. The app also requires the use of the photo album in order to save the photos to your phone. The software does not share this data without your consent. 
The only data transferred through the app is crash reporting errors.

SECTION 6 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. 
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. 
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links 
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 7 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 8 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. 
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc). 
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits 
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. 
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. 
_secure_session_id, unique token, sessional 
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 9 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at sales@itargetpro.com or by mail at 
iTarget 
[Re: Privacy Compliance Officer] 
iTARGET 6113 B Clark Center Ave   Sarasota, FL 34238